Shipping/Returns
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Welcome to the Shipping and Returns Policies page for Tresses2die4. It is our mission to build lifetime relationships with you, our customer, by meeting your needs to the best of our ability. Thank you for visiting our site. We look forward to serving you! |
SHIPPING POLICY
Tresses2die4 offers Standard shipping £3.99
Orders will be delivered within 3-10 working days of the shipping date.
Public and Bank holidays also tend to extend delivery time.
If products are not in our warehouse, customers will be informed to expect some slight delay.
Please be sure to give us an address that the post office can deliver to
RETURNS POLICY
In the event that goods need to be returned, the following conditions apply:
All goods to be returned within 14 days of delivery.
Items should remain intact with no seals or cellophane broken.
A full refund will be given where the product is deemed to be faulty including postage costs, assuming an exchange item is not required. If an exchange item is required a new item will be dispatched on return of the original product, and all postage costs will be refunded.
To contact us regarding a returns issue please use any of the following:
E-mail: sales@tresses2die4.co.uk
Tel: 0800 7569995
When packaging the goods to be returned please ensure it is done with care as goods can not be accepted due to delivery damage. Please enclose your original sale invoice. Postal insurance is recommended.
All returns should be labelled as follows:
Tresses2die4 returns
64 Vale Drive
Hampton Vale
Peterborough
Cambridgeshire
PE7 8EP
Please contact us first before returning your package.
Please allow 7 working days for your parcel to be received and processed.
